Habanero's Ben Skelton, director of brand and experience, and Jas Shukla, senior consultant, will present at the Canadian Public Relations Society—Toronto Society's PR from the Inside Out event on September 16.
The presentation, entitled "How technology can improve internal communications and the customer experience," focuses on how organizations are using technology to align employees with their purpose and vision. The content is based on Habanero's employee experience, collaboration, and organizational culture expertise gained after years of working with organizations across Canada.
"There are many ways technology can be leveraged to support both employees and customers. The key is to think about how supporting your people with these kinds of solutions will translate into improved customer service, brand recognition, and organizational culture," Ben says.
Learn how organizations across Canada are using their intranets, enterprise social networks, crowdsourcing, and mobile solutions to ensure front-line employees create memorable, informed interactions.
Date: Tuesday, September 16, 2014
Time: 6:00 - 7:30 p.m. EDT
Location: The Pilot, Stealth Lounge at 2nd Cumberland St.