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ACD Contracts Habanero for CRM Work

Digital imaging software leader ACD Systems — maker of the award-winning ACDSee used by 24 million consumers and more than 33,000 corporate clients worldwide — has retained Habanero to conduct a customer relationship management (CRM) needs analysis.

This project is a key first step for ACD in implementing customer-centric business strategies, functional activities and work processes that are supported by technology. Habanero will work with ACD to assess the current front-office functions and customer information flow and to develop optimized models for customer interaction.

This project will be completed in November 2001.

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