On October 22, James Sloane, a Habanero user experience consultant, will share how service design techniques can be used to create employee experiences that extend beyond a traditional intranet to improve employee engagement.
Service design is the planning and organization of people, infrastructure, communication, and the material components of a service in order to improve its quality and the interaction between service providers and their customers. This presentation will explore a number of service design activities you can incorporate into intranet projects to create powerful, user-friendly SharePoint Online solutions that improve your organization’s overall employee experience.
James Sloane has a wide breadth of expertise as a consultant, information architect, and designer on a variety of SharePoint intranet initiatives. As a member of a project's design team, he advocates for the needs of end-users while ensuring that every technology solution supports the goals of the organization.
This event is hosted by the Calgary SharePoint User Group and is free to attend.
Register for this free SharePoint event