Make every interaction count
Understand your customer’s complete journey to reduce friction and increase delight across touchpoints.
Pair insight from your business systems with online behaviour to deliver a tailored experience.
Deepen engagement, drive loyalty, and increase the value you receive from your customer portal investment.
some of our case studies
Support and evolutionFrom good to great.
Whether you wish to support your solution completely in-house, rely on our team, or perhaps leverage a combination of the two, we can provide the support and evolution services you need.
From our support desk to our advanced measurement and optimization services, the result is the same: your website is delivering increasing value to your organization and delight to your customers.
Rock-solid enterprise technology
We’ve always had a relentless focus on engineering excellence because we know that the most delightful online experiences start with a solid technical foundation.
Each Habanero portal is built on one of two technology platforms: Sitecore or SharePoint.
No matter what platform you choose, the result is the same — online experiences that delight your customers.
Sitecore empowers you to deliver insight-based, personalized experiences that delight.
Leverage your organization's investment in, and knowledge of, the SharePoint platform.
The content management system that drives a website or customer portal has a huge impact on the overall experience. A few of us at Habanero got together to share why we love working with Sitecore from technical and non-technical perspectives. Check out this post to see what came out of that conversation!
We recently completed a Sitecore 7.2 public website project. We made the decision to use Coveo as our search engine because of its easy integration with Sitecore and search centre’s attractive, highly functional front-end experience. What we found is that although a lot of similarities between Coveo for Sitecore and SharePoint search, there are some key differences to be aware of.
On a recent project, we needed to come up with an approach for supporting retina images. CSS can be used to handle displaying standard, or retina images based on pixel ratio and device, but this doesn’t solve the need to handle images that are served from Sitecore (Sitecore 7.2). We also wanted to avoid the user having to upload both a standard version of the image, and a retina version of the image, to keep the authoring experience as simple and seamless as possible.To solve this problem, we used a combination of Sitecore’s image scaling functionality, the new srcset attribute and respimage–a responsive images polyfill.
Roadmaps are a fantastic tool for project visioning through to design, implementation, and portal evolution. It gives the team and stakeholders confidence that functionality will be built and value will be continually delivered to the organization.
A research phase also captures and delivers what stakeholders want to see in an intranet or website initiative. This all helps to inform future design decisions, priorities and opportunities.
After you’ve collected loads of data, information from key stakeholders, and end-user observations, how do you set a compelling direction that will help the team stay focused and moving toward the same goal?
We can help you discover the untapped power of your customer portal. We assist organizations from start to finish, everything from an assessment to an entire portal implementation.
Contact us to get started!