I was reading a recent alleged exchange between Steve Jobs and a college journalism student where Steve Jobs allegedly responded very poorly to her request for a quote from Apple for her college assignment. What was said was not important, but one of the comments on the post got me thinking. It suggested that if you want to get one of the busiest and wealthiest people on the planet to help you and feel that your request is important, not to email them from your BlackBerry or mobile phone.
I started thinking about this. When I receive an email from someone, do I weigh the value or importance of the content based on the type of device that it was sent from? What about text messages? Twitter? Facebook?
I know that I do this with a written letter versus an email. If someone takes the time to hand-write me a letter in this day and age, it says a lot. My grandparents and I often have an issue surrounding the emails we exchange and their content. I send short, non-spell-checked emails full of grammatical and spelling errors, and they respond in what would be multi-page, if they were on paper, emails with paragraphs, and indents and everything else that would go into a handwritten letter. Part of this is generational, and part of it is that I'm a poor speller. My grandmother will generally also correct my spelling and grammar when she responds to my original email.
But back to my question, if I send you an email that is obviously typed up at a PC, would you, consciously or sub-consciously weigh that as more important than the same email coming from me with the "Sent from my iPhone" sign off at the end? Or, if my email address is obviously a BlackBerry email? Perhaps as more and more of us have the ability to send emails from the hip, the "art" of typing an email at a PC will be the new handwritten letter.
Either way, the next time I need to send an important email, short or long, I'll do my best to type it up the old-fashioned way.