Feature-rich intranet analytics for SharePoint

Helm delivers actionable insights to increase your communications reach and engagement with employees across your organization.

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Reach

51%

+15%

from the previous period

Reactions

47%

+10%

from the previous period

Responses

58%

+12%

from the previous period

Response sentiment

44%

+12%

from the previous period

Go beyond vanity metrics with data on reach, engagement (calculated using reactions and responses) and response sentiment, so you can see the percentage of users who have viewed, liked, and commented on your content.

Features

Insights to drive your strategy

Helm Insights zeroes in on the metrics that matter, so you can make strategic content decisions to achieve your communications goals.

Content performance metrics

Precise metrics like reach, engagement rate (calculated using reactions and responses) and response sentiment take the guesswork out of content performance. With more accurate unique visitor data, you’ll get a window into employee preferences and behaviours, so you can focus your efforts where they’ll have the greatest impact.

Audience segmentation

Use segmentation to understand different audiences, like frontline workers, and create a connected, inclusive workplace culture. You can break down engagement by role, location and other criteria to clearly identify where you need to shift your approach.

For GO customers only

Content categories

Different types of content have distinct jobs. With content categories, you can make more meaningful comparisons within and across categories to drill down into what’s working and what’s not.

What's GO?

Language and readability scores

Reading level and language metrics help make sure your writing is easily understood and a joy to read for everyone in your workplace.

Coming soon

Customized reports

Get digestible insights you can share with stakeholders to drive strategic, informed decision-making around content priorities and resourcing. Or choose the data you want to see and create your own personalized report, sent to your inbox. You'll have access to analytics for any time period within the lifespan of your news content and overall intranet.