How we work

We’re with you every step of your journey

After 250 intranets and counting, we’ve learned a few things as intranet consultants. We’ll guide you through our proven process to deliver a fully functioning intranet in a matter of weeks.

11 weeks to your new intranet

Our award-winning intranet experts will take you through a human-centred process that delivers rapid results without cutting corners.

Getting started

Getting to know you

We start with an orientation to gain context for upcoming research and engage and align teams around your organization’s direction and intranet strategy.

Research and strategy

Leading with employee experience

During the research and discovery phase, we’ll get to know your employees’ needs and priorities and identify opportunities for new intranet capabilities and features.

Branding

Bringing your brand and culture to life

Your intranet can and should reflect your brand and company culture. We’ll engage you in a collaborative design process that ensures that every element helps employees see and feel the connection to your brand.

Content and information architecture

Making sense of your content

A new intranet is an opportunity to transform your content. We’ll design a high-level framework for organizing content on your new intranet, so you can deliver relevant, accurate information where employees will find and use it.

Solution design

Customizing to meet your needs

We’ll help you create a more modern, connected intranet experience by leveraging the holistic Microsoft 365 experience and building bespoke solutions to integrate line-of-business systems when needed.

Training

Setting you up for success

Your intranet belongs to you, so every GO SharePoint intranet includes training for content authors and in-house intranet administrators, plus Google Analytics coaching.

Launch!

Building a great intranet isn’t possible without the help of employees who will ultimately be impacted by it. The GO Quick Start is a fast-paced yet engaging process that ensures your employees will be invested in its success. It’s time to celebrate together!

Support

Our in-house team has you covered

Photos of our support team: Christopher, Nicole, Gabor and Brandon

Unlimited support

Our in-house Intranet Success and Support team provides training and support after your intranet launch – no limits, no surprise costs.

Client-driven development

Our team is fully integrated into GO’s Design and Development team, ensuring that the needs of our clients are always top of mind.

Easy upgrades

Our team will guide you through each upgrade to ensure you’re familiar with GO’s new features and capabilities.

Site analytics reviews

We’ll help you make sense of the numbers, so you can make informed decisions based on real employee needs and behaviours.

Continuous roadmap

We’ll help you realize your roadmap with intranet tips and tricks that tie your big ideas to user goals and keep you on track for success.

Issue monitoring

We’re stay on top of Microsoft issues and will keep you informed, so you can communicate with your users.

Insights on digital transformation and employee experience

Request a demo

Learn how you can create an incredible intranet with GO

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