We help companies become better places to work.

Because the world's best companies will also be the world's best places to work.

  • Established

    1996

    See our beliefs and values.

  • Best workplace awards

    7

    See how we've been recognized.

  • Employees

    50+

    Check out our team.

To solve the problems of the future, we believe…

  • Solutions must be designed together

    The best solutions are designed collaboratively.

    We build more thoughtful, impactful solutions when we co-create with our clients.

  • Nothing happens in isolation

    Stepping back helps you leap forward.

    When we take a big-picture perspective we discover a-ha moments and uncover meaningful insights.

  • We have to be more human

    The best solutions begin and end with empathy.

    It’s easy to get caught up in a process or technology. We have a relentless focus on the human experience.

  • Failure is ok as long as we learn from it

    Failure is an essential part of learning.

    We create safe spaces to iterate, test, and learn in order to produce the best outcomes.

  • Symptoms are not the problem

    Symptoms should not be confused with the root cause.

    Complex problems rarely have a simple fix. We bring in design-thinking to solve big challenges.

  • Technology has to be delightful and useful

    Technology should not only be useful, but delightful.

    Going beyond user experience, solutions that are engaging create all-around better outcomes.

A globally recognized leader

  • Great Place to Work

    Great Place To Work Institute

    We've been ranked in the top five Best Workplaces in Canada for seven consecutive years!

  • Nielson Norman Group

    Nielsen Norman Group

    Our solutions are globally recognized, including five Nielsen Norman Group 10 Best Intranets awards.

  • AON Best Employer - Platinum | Canada | 2017

    AON Best Employer

    Our 2017 employee survey results gave us Aon's top honour—Platinum Level Best Employer.

We give back

We support our employees' volunteer and fund-raising efforts by offering paid time off and donation matching. We also commit a percentage of our profits to support our communities.

Latest news and events

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Our leadership team

  • ;
    Steven Fitzgerald
    President
    Vancouver
    Steven Fitzgerald
    President
    Vancouver
    Steven Fitzgerald, Habanero Consulting Group

    Steven Fitzgerald co-founded Habanero Consulting Group in 1996. Always known for using technology to create exceptional workplace and customer experiences for their clients, the company has grown to be respected innovators in areas where people, culture, and technology converge to create meaningful change and build better organizations. Habanero works with clients in a broad range of industries and is recognized as a top Canadian workplace. In 2015, the firm was ranked number one on the list of Best Workplaces in Canada.

    As President, Steven sets the vision and direction for Habanero. He wants Habanero to be at the forefront of shifting how Canadian companies use technology to build thriving workplaces. Steven believes most companies today don’t rise to their full potential because they fail to engage their people and provide opportunities for employees to build remarkable careers. He’s adamant that technology must play a key role in building strong cultures and engaged employees in the modern workplace.

    Steven speaks regularly at conferences and universities across Canada about entrepreneurship and technology’s ability to improve workplaces. He is a former board member and current member of the strategy committee of the Dr. Peter AIDS Foundation. Steven also sits on the board advisors of Perked! and UTIYA. He holds a Bachelor of Applied Science degree in mechanical engineering from the University of British Columbia. Steven is an avid mountain biker and enjoys traveling and spending time with his family.

    I will measure my life’s success by the relationships I develop and the impact I have on people.
  • ;
    Ben Skelton
    Vice President
    Toronto
    Ben Skelton
    Vice President
    Toronto
    Ben Skelton, Habanero Consulting Group

    Vice President Ben Skelton provides guidance and oversight to Habanero’s leadership team, ensuring Habanero’s continued success and innovation within all areas of the business. He does this through a balanced scorecard approach to management — which provides a continuous and equal focus on our company, team, and clients. Ben is also a passionate advocate of Habanero’s brand. He works to ensure that clients are proud to be associated with Habanero and that each of the solutions we create exceeds expectations.

    Ben opened Habanero’s Toronto office in 2013 and continues to manage a number of Toronto-based accounts while directing the growth of Habanero’s business in Ontario.

    A recognized user experience leader, Ben is a founding member of the Vancouver User Experience Group (VanUE) and creator of Habanero's User Experience Done Right! seminar series. He holds a Bachelor of Arts degree in communications from Simon Fraser University. Ben is an ardent traveler and plane geek whose favourite place is 38,000 feet somewhere over the Pacific Ocean.

    And I don’t think my father, the inventor of Toaster Strudel, would be too pleased to hear about this.
    Gretchen Wieners
  • ;
    Aaron Law
    Director, Finance and Performance
    Vancouver
    Aaron Law
    Director, Finance and Performance
    Vancouver
    Aaron Law, Habanero Consulting Group

    Director of Finance and Performance Aaron Law oversees all accounting and finance functions at Habanero, including monthly and quarterly reviews, bank account management, cash management, and forecasts. He is also responsible for establishing and maintaining accounting policies, processes, and procedures. Aaron conducts financial analysis and prepares plans and forecasts. As part of Habanero’s leadership team, he uses his financial acumen to identify opportunities for strategic growth and success. 

    Aaron previously served as Habanero's Controller. Prior to joining Habanero, he held financial positions at Cardiome Pharma Corp. and Intrawest ULC. Early in his career, Aaron developed his auditing and accounting skills at PwC and Smythe Ratcliffe Chartered Accountants. As a Chartered Accountant and Certified Internal Auditor, Aaron sits on the board of directors and chairs the finance committee of the Kerrisdale Community Centre. He enjoys all kinds of sports, including golf, volleyball, and skiing.

    It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.
    Sherlock Holmes

    Phone

    Calgary 403.451.8125 x113
    Toronto 416.260.5959
    Vancouver 604.709.6201
    Winnipeg 204.661.6201
    Toll-free 1.866.841.6201

    Email

  • ;
    Brian Edwards
    Director, Products and Services
    Vancouver
    Brian Edwards
    Director, Products and Services
    Vancouver
    Brian Edwards, Habanero Consulting Group

    Director of Products and Services Brian Edwards leads, creates, and maintains the business plans and roadmaps of Habanero’s technology solutions and services. This includes developing an investment strategy for new offerings and developing partnerships that augment or complement our offerings. He also guides our strategy for bringing our services to market.

    Brian has been with Habanero since 2000 and previously led Habanero’s collaboration practice. Prior to working for Habanero, he ran the corporate intranet for a Fortune 500 bank in the United States. Passionate about the impact technology can make within organizations, Brian has been recognized as a thought leader in collaboration solutions and business strategy and is a highly credited public speaker.

    I have the simplest tastes. I am always satisfied with the best.
    Oscar Wilde
  • ;
    Chris Radcliffe
    Director, Business Development
    Winnipeg
    Chris Radcliffe
    Director, Business Development
    Winnipeg
    Chris Radcliffe, Habanero Consulting Group

    Director of Business Development Chris Radcliffe brings years of senior-level consulting and client experience management to his role at Habanero. He has extensive experience in employee portals, enterprise social, information architecture design, and governance. Chris manages some of Habanero’s key client relationships, as well as providing mentorship and support to other Habanero account managers. He has been with Habanero since 2000.

    A thought-leader for Habanero, Chris often speaks on how social computing trends are impacting strategies for organizational communication, innovation, and knowledge management. He has an active interest in helping organizations use technology to improve their workplaces and is always looking for opportunities to grow Habanero’s core competencies. Chris holds Yammer Power User and Administrator certifications to support the development of Habanero customers’ community manager and social consulting services. He holds a Bachelor of Commerce degree from Queen's University.

    There’s always a way to make it work!
  • ;
    Kiran Aujla
    Director, Operations
    Vancouver
    Kiran Aujla
    Director, Operations
    Vancouver
    Kiran Aujla, Habanero Consulting Group

    Director of Operations Kiran Aujla is focused on operational excellence in how the company operates and delivers value to both clients and Habanero. She is responsible for overseeing Habanero’s delivery and resource management functions to ensure team members are performing at the highest levels within a culture of continuous improvement. Kiran’s responsibilities include establishing and reporting on measures of success for all projects while seeing through the day-to-day activities, at both a strategic and operational level, to ensure Habanero will live up to its long term vision.

    Kiran has a diverse background of business and technical experience delivering and consulting on projects within the IT and utilities industries with a focus on data warehousing, intranets, websites and project management. Prior to joining Habanero in 2006, Kiran acquired close to 10 years of industry experience working with BC Hydro, Westech, and Accenture Business Services for Utilities in roles that included business analyst, system developer, project manager, and information delivery lead. When not working, Kiran enjoys a variety of activities including running, hiking and yoga. She is an avid reader with a passion for learning and cherishes quality time spent with family and friends.

    There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.
    Albert Einstein

    Phone

    Calgary 403.451.8125 x149
    Toronto 416.260.5959
    Vancouver 604.709.6201
    Winnipeg 204.661.6201
    Toll-free 1.866.841.6201

    Email

  • ;
    Mallory O'Connor
    Practice Lead, Enterprise Experiences and Innovation
    Vancouver
    Mallory O'Connor
    Practice Lead, Enterprise Experiences and Innovation
    Vancouver
    Mallory O'Connor, Habanero Consulting Group

    Enterprise Experiences and Innovation Practice Lead Mallory O’Connor is responsible for helping enterprise clients create great workplace experiences. Her goal is to work together with people inside organizations and understand the opportunities to create compelling changes to tools, systems, culture, processes and ultimately, experiences. Building on more than 15 years in the field of user experience, interaction design and information architecture, Mallory now works with clients to solve holistic enterprise problems using collaborative techniques from the service and experience design perspective.

    Mallory is an experienced leader both inside Habanero and in the community. She is a practice lead, senior advisor to clients, performance coach and mentor to colleagues, and accountable for Habanero's innovation initiatives. In the community, Mallory has been extremely active as a co-founder and judge of the Vancouver User Experience Awards and the Vancouver User Experience Group (VanUE). She is a frequent conference, webinar, and event speaker.

    Prior to working with Habanero, Mallory worked with agencies and as a freelancer consulting with government and public companies, large enterprise organizations, and start-ups. She holds a Bachelor of Arts degree in psychology from the University of British Columbia and a certificate from UBC’s Internet Publishing Program.

    Everything in moderation…including moderation.
  • ;
    Pablo Romero
    Director, Employee Experience
    Calgary
    Pablo Romero
    Director, Employee Experience
    Calgary
    Pablo Romero, Habanero Consulting Group

    Director of Employee Experience Pablo Romero is accountable for overseeing the design and delivery of Habanero’s employee and contractor experience. This consists of our unique approaches to performance management, professional development, hiring and recruiting, organizational design, personal learning, and knowledge management for the organization. 

    Pablo is also an Account Manager and works closely with organizations to understand their business objectives and recommend impactful solutions. As an advisor, this involves collaborating and communicating with clients and project teams throughout the project or program lifecycle. Using his knowledge of business operations, Pablo ensures every engagement creates positive experiences and meaningful long term partnerships.

    Prior to joining Habanero, Pablo spent more than 10 years working with organizations in a business development and marketing capacity, mainly in the financial services and retail industries. He holds a Bachelor of Arts degree in economics from the University of Calgary. Outside of work, Pablo enjoys spending time with his young family, staying active, and watching (arguably) not-so-great movies.

    Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does...
    Howard Schultz
  • ;
    Will Hardy
    Practice Lead, Employee Portals
    Vancouver
    Will Hardy
    Practice Lead, Employee Portals
    Vancouver
    William Hardy, Habanero Consulting Group

    Employee Portals Practice Lead Will Hardy is a SharePoint platform expert and senior consultant for many of Habanero's employee portal engagements. He works with stakeholders to connect organizational objectives to maximize the capabilities of each platform. Based on his experience working with a wide range of clients and technical solutions, Will is able to recommend ways to realize goals and achieve outcomes. Will has the ability to translate strategic requirements and ideas into a clearly articulated, tactical vision for the end-state solution. He is a regular presenter on the organizational benefits of on-premise and cloud-based SharePoint technology.

    Since coming to Habanero, Will has contributed to some of Habanero's key projects and helped shape the company's SharePoint domain expertise. Previously, he worked for Burntsand as a business analyst and information architect concentrating on employee and customer portals. Will has a Bachelor of Commerce degree with a specialization in entrepreneurship and small business management from the University of Victoria. Outside of work he can be found racing his sailboat in coastal B.C. waters or mountain biking on the North Shore mountains.

    Give your children enough money to do something, but not enough to do nothing.
    George Clooney

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