We help companies become better places to work.

Because the world's best companies will also be the world's best places to work.

  • Established

    1996

    See our beliefs and values.

  • Best workplace awards

    7

    See how we've been recognized.

  • Employees

    50+

    Check out our team.

To solve the problems of the future, we believe…

  • Solutions must be designed together

    The best solutions are designed collaboratively.

    We build more thoughtful, impactful solutions when we co-create with our clients.

  • Nothing happens in isolation

    Stepping back helps you leap forward.

    When we take a big-picture perspective we discover a-ha moments and uncover meaningful insights.

  • We have to be more human

    The best solutions begin and end with empathy.

    It’s easy to get caught up in a process or technology. We have a relentless focus on the human experience.

  • Failure is ok as long as we learn from it

    Failure is an essential part of learning.

    We create safe spaces to iterate, test, and learn in order to produce the best outcomes.

  • Symptoms are not the problem

    Symptoms should not be confused with the root cause.

    Complex problems rarely have a simple fix. We bring in design-thinking to solve big challenges.

  • Technology has to be delightful and useful

    Technology should not only be useful, but delightful.

    Going beyond user experience, solutions that are engaging create all-around better outcomes.

A globally recognized leader

  • Great Place to Work

    Great Place To Work Institute

    We've been ranked in the top ten Best Workplaces in Canada for nine consecutive years!

  • Nielson Norman Group

    Nielsen Norman Group

    Our solutions are globally recognized, including five Nielsen Norman Group 10 Best Intranets awards.

  • AON Best Employer - Platinum | Canada | 2017

    AON Best Employer

    Our 2017 employee survey results gave us Aon's top honour—Platinum Level Best Employer.

We give back

We support our employees' volunteer and fund-raising efforts by offering paid time off and donation matching. We also commit a percentage of our profits to support our communities.

Latest news and events

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Our leadership team

  • ;
    Steven Fitzgerald
    President
    x(102)
    Vancouver
    Steven Fitzgerald
    President
    Vancouver
    Steven Fitzgerald, Habanero Consulting Group

    Steven Fitzgerald, co-founder and president of Habanero, thinks about the world of work a lot. He has spent his life examining what motivates us as human beings and how thriving organizations build successful teams.

    Executive peers call Steven a thought partner. Whether challenging the status quo or providing a dose of inspiration, he's the one in the room that helps move things along when everyone else is stuck. In the sometimes abstract world of people and culture, he brings a breadth of coaching and consulting skill to help teams cut to the chase and move to something clear and actionable.

    And while he's often invited into the executive boardroom or asked to be the voice of the future of work, his most remarkable and proud workplace achievement has been a 22-year-old home called Habanero—his springboard for helping people and organizations thrive.

    I will measure my life’s success by the relationships I develop and the impact I have on people.
  • ;
    Ben Skelton
    Vice President
    x(107)
    Toronto
    Ben Skelton
    Vice President
    Toronto
    Ben Skelton, Habanero Consulting Group

    Vice President Ben Skelton provides guidance and oversight to Habanero’s leadership team, ensuring Habanero’s continued success and innovation within all areas of the business. He does this through a balanced scorecard approach to management — which provides a continuous and equal focus on our company, team, and clients. Ben is also a passionate advocate of Habanero’s brand. He works to ensure that clients are proud to be associated with Habanero and that each of the solutions we create exceeds expectations.

    Ben opened Habanero’s Toronto office in 2013 and continues to manage a number of Toronto-based accounts while directing the growth of Habanero’s business in Ontario.

    A recognized user experience leader, Ben is a founding member of the Vancouver User Experience Group (VanUE) and creator of Habanero's User Experience Done Right! seminar series. He holds a Bachelor of Arts degree in communications from Simon Fraser University. Ben is an ardent traveler and plane geek whose favourite place is 38,000 feet somewhere over the Pacific Ocean.

    And I don’t think my father, the inventor of Toaster Strudel, would be too pleased to hear about this.
    Gretchen Wieners
  • ;
    Aaron Law
    Director, Finance and Performance
    x(113)
    Vancouver
    Aaron Law
    Director, Finance and Performance
    Vancouver
    Aaron Law, Habanero Consulting Group

    Director of Finance and Performance Aaron Law oversees all accounting and finance functions at Habanero, including monthly and quarterly reviews, bank account management, cash management, and forecasts. He is also responsible for establishing and maintaining accounting policies, processes, and procedures. Aaron conducts financial analysis and prepares plans and forecasts. As part of Habanero’s leadership team, he uses his financial acumen to identify opportunities for strategic growth and success. 

    Aaron previously served as Habanero's Controller. Prior to joining Habanero, he held financial positions at Cardiome Pharma Corp. and Intrawest ULC. Early in his career, Aaron developed his auditing and accounting skills at PwC and Smythe Ratcliffe Chartered Accountants. As a Chartered Accountant and Certified Internal Auditor, Aaron sits on the board of directors and chairs the finance committee of the Kerrisdale Community Centre. He enjoys all kinds of sports, including golf, volleyball, and skiing.

    It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.
    Sherlock Holmes

    Phone

    Calgary 403.451.8125 x113
    Toronto 416.260.5959
    Vancouver 604.709.6201
    Winnipeg 204.661.6201
    Toll-free 1.866.841.6201

    Email

  • ;
    Brian Edwards
    Director, Products and Services
    x(117)
    Vancouver
    Brian Edwards
    Director, Products and Services
    Vancouver
    Brian Edwards, Habanero Consulting Group

    Director of Products and Services Brian Edwards leads, creates, and maintains the business plans and roadmaps of Habanero’s technology solutions and services. This includes developing an investment strategy for new offerings and developing partnerships that augment or complement our offerings. He also guides our strategy for bringing our services to market.

    Brian has been with Habanero since 2000 and previously led Habanero’s collaboration practice. Prior to working for Habanero, he ran the corporate intranet for a Fortune 500 bank in the United States. Passionate about the impact technology can make within organizations, Brian has been recognized as a thought leader in collaboration solutions and business strategy and is a highly credited public speaker.

    I have the simplest tastes. I am always satisfied with the best.
    Oscar Wilde
  • ;
    Chris Radcliffe
    Digital Workplace Advisor
    x(140)
    Winnipeg
    Chris Radcliffe
    Digital Workplace Advisor
    Winnipeg
    Chris Radcliffe, Habanero Consulting Group

    Digital Workplace Advisor Chris Radcliffe brings years of senior-level consulting and client experience management to his role at Habanero. He has extensive experience in employee portals, enterprise social, information architecture design, and governance. Chris manages some of Habanero’s key client relationships, as well as providing mentorship and support to other Habanero account managers. He has been with Habanero since 2000.

    A thought-leader for Habanero, Chris often speaks on how social computing trends are impacting strategies for organizational communication, innovation, and knowledge management. He has an active interest in helping organizations use technology to improve their workplaces and is always looking for opportunities to grow Habanero’s core competencies. Chris holds Yammer Power User and Administrator certifications to support the development of Habanero customers’ community manager and social consulting services. He holds a Bachelor of Commerce degree from Queen's University.

    There’s always a way to make it work!
  • ;
    Christina Ferancik
    Product Manager
    x(104)
    Vancouver
    Christina Ferancik
    Product Manager
    Vancouver
    Christina Ferancik, Habanero Consulting Group

    Product Manager Christina Ferancik drives the direction and implementation of Habanero’s Go Intranet Accelerator (connectwithgo.com). Through collaborating and understanding client needs, she builds out clear vision, strategy, and a product roadmap to tackle tough business problems. Christina brings 14 years of experience working in technology, communications, and change management.

    Prior to joining Habanero, Christina worked in public and private sector organizations including Google Ireland, BC Hydro, and the BC Government Caucus. Throughout her career she leveraged technology to improve business processes, helping companies build better workplaces for their employees. Christina holds a Bachelor of Science degree in biology from the University of British Columbia. Outside of work, she is an avid traveller and enjoys swimming, skiing, and the arts.

    Life isn't about finding yourself. Life is about creating yourself.
    George Bernard Shaw

    Phone

    Calgary 403.451.8125 x104
    Toronto 416.260.5959
    Vancouver 604.709.6201
    Winnipeg 204.661.6201
    Toll-free 1.866.841.6201

    Email

  • ;
    James Sloane
    Director, Employee Experience
    x(267)
    Calgary
    James Sloane
    Director, Employee Experience
    Calgary
    James Sloane, Habanero Consulting Group

    User Experience Consultant James Sloane creates technology solutions that navigate complexity and feature exceptional user experiences. As a member of a project's design team, James advocates for the needs of end users while ensuring that every technology solution supports the important goals of the organization. Through interviews, workshops, and co-design exercises, he methodically helps client teams create a vision for a better future and a plan to get there. The joy in his work comes when the technology helps the design to become a strategic asset that is a pleasure to use.

    Prior to working at Habanero, James ran his own consulting practice leading teams in the creation of award-winning consumer products, learning environments, urban developments, health facility networks, innovation centres, and retail brand experiences. He has over a decade of design consulting experience and continues to build his expertise working as a member of interdisciplinary design teams. He holds a Masters of Environmental Design from the University of Calgary and a Bachelor of Design from the University of Alberta. Outside of work, James enjoys spending time with his family, riding his bike, and snowboarding.

    A kick-ass half is better than a half-assed whole.
    Jason Fried
  • ;
    Kiran Aujla
    Director, Operations
    x(149)
    Vancouver
    Kiran Aujla
    Director, Operations
    Vancouver
    Kiran Aujla, Habanero Consulting Group

    Director of Operations Kiran Aujla is focused on operational excellence in how the company operates and delivers value to both clients and Habanero. She is responsible for overseeing Habanero’s delivery and resource management functions to ensure team members are performing at the highest levels within a culture of continuous improvement. Kiran’s responsibilities include establishing and reporting on measures of success for all projects while seeing through the day-to-day activities, at both a strategic and operational level, to ensure Habanero will live up to its long term vision.

    Kiran has a diverse background of business and technical experience delivering and consulting on projects within the IT and utilities industries with a focus on data warehousing, intranets, websites and project management. Prior to joining Habanero in 2006, Kiran acquired close to 10 years of industry experience working with BC Hydro, Westech, and Accenture Business Services for Utilities in roles that included business analyst, system developer, project manager, and information delivery lead. When not working, Kiran enjoys a variety of activities including running, hiking and yoga. She is an avid reader with a passion for learning and cherishes quality time spent with family and friends.

    There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.
    Albert Einstein

    Phone

    Calgary 403.451.8125 x149
    Toronto 416.260.5959
    Vancouver 604.709.6201
    Winnipeg 204.661.6201
    Toll-free 1.866.841.6201

    Email

  • ;
    Mallory O'Connor
    Senior Advisor, Workplace Experiences
    x(114)
    Vancouver
    Mallory O'Connor
    Senior Advisor, Workplace Experiences
    Vancouver
    Mallory O'Connor, Habanero Consulting Group

    Mallory helps enterprise organizations create great workplace experiences. She works with our clients to shape and deliver compelling changes to organizational culture and the digital landscape. Building on a twenty year career of human-centred research and design, she coaches clients and collaborates with teams to solve the right problems with an iterative mindset.

    Mallory is an experienced leader both inside Habanero and in the community. She is a thought leader, senior advisor to clients, performance coach and mentor to colleagues, and accountable for Habanero’s culture of innovation. In the community, Mallory has been extremely active as a co-founder and judge of the Vancouver User Experience Awards and the Vancouver User Experience Group (VanUE). She is a frequent conference, webinar, and event speaker.

    Everything in moderation…including moderation.
  • ;
    Pilar Galiana
    Director, Content Marketing
    x(289)
    Toronto
    Pilar Galiana
    Director, Content Marketing
    Toronto
    Pilar Galiana, Habanero Consulting Group

    Director of Content Marketing Pilar Galiana brings her passion for content strategy to life every day through the creation of compelling content, campaigns, and events that deliver Habanero’s message of helping people and organizations thrive to the world. A strong team leader, Pilar also heads the content team that plans and creates clear, findable, and usable content for employee portals and websites.

    Prior to joining Habanero, Pilar lead the development and content teams for the Four Seasons Hotels and Resorts website. She also worked as a digital marketing consultant and project manager on projects for the Ontario Ministry of Health, Kaplan University, Exchange Solutions, and Seaport Hotel Boston. She has a Bachelor of Arts degree in international relations from the University of Toronto and a post-graduate degree in corporate communications from Seneca College of Applied Arts and Technology. In addition to working with Habanero, Pilar coaches entrepreneurs to use content marketing to grow their businesses online. When she isn’t working, she is likely enjoying food, thinking about food, reading about food, or exploring Toronto's food scene.

    Whether you think you can or think you can’t — you’re right.
    Henry Ford
  • ;
    Will Hardy
    Practice Lead, Employee Portals
    x(133)
    Vancouver
    Will Hardy
    Practice Lead, Employee Portals
    Vancouver
    William Hardy, Habanero Consulting Group

    Employee Portals Practice Lead Will Hardy is a SharePoint platform expert and senior consultant for many of Habanero's employee portal engagements. He works with stakeholders to connect organizational objectives to maximize the capabilities of each platform. Based on his experience working with a wide range of clients and technical solutions, Will is able to recommend ways to realize goals and achieve outcomes. Will has the ability to translate strategic requirements and ideas into a clearly articulated, tactical vision for the end-state solution. He is a regular presenter on the organizational benefits of on-premise and cloud-based SharePoint technology.

    Since coming to Habanero, Will has contributed to some of Habanero's key projects and helped shape the company's SharePoint domain expertise. Previously, he worked for Burntsand as a business analyst and information architect concentrating on employee and customer portals. Will has a Bachelor of Commerce degree with a specialization in entrepreneurship and small business management from the University of Victoria. Outside of work he can be found racing his sailboat in coastal B.C. waters or mountain biking on the North Shore mountains.

    Give your children enough money to do something, but not enough to do nothing.
    George Clooney

Are you ready to make your workplace awesome? We're keen to hear what you have in mind.

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